Support policy

Email support for RxKinetics software is free.

Please use the support form to report a problem or request assistance. Or you can email us directly support at

We reply to every inquiry, if you do not receive a reply within 2 business days then there was either a problem with the e-mail address you provided or your mail server is blocking our replies. If you do not hear back from us, please check your SPAM settings, add us to your 'safe senders list', and resend your message. Please provide an alternate email address in case your server blocks outside email.

If you require telephone support, there is a charge of $ 75.00 per hour.

Support FAQ's


Program version histories

General support pages


Test scores

Pharmacokinetics related

Nutrition related

Pharmacy practice

Quick start guides

Software manuals on line

RxKinetics ListServ

The RxKinetics software discussion is an open forum to:

  1. Ask questions or seek advice from other RxKinetics users.
  2. Share your experiences and ideas with your colleagues.
  3. Suggest improvements to RxKinetics sofware.

To join the RxKinetics ListServ visit this page:

Web links

Pharmacokinetics related sites

Sites of interest to pharmacy practitioners

Nutrition related sites

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