Purchase replacement installation CD here

There are three steps to the web update process, and there are three buttons on the web update dialog which correspond to the three steps.

1. Click Check for updates to access the RxKinetics web site to check for available updates. If an update is available, the "Download" button will be activated.
2. Select an update from the list by clicking on the check box next to the description, then click the Download updates button to proceed. If the download was successful, the "Install" button will be activated.
3. A running program cannot be replaced.
   Therefore, you must exit UD Labels before installing an update. Web update will not proceed with the install step until you close UD Labels.
   After you have closed the UD Labels program, click the Install updates button to begin the update process.

1. Start up the label designer via the menu: click "File", then "Edit", then "Label definition".
   
    
2. To enter a new label, click the add icon ( + ) on the "Define label" dialog.
    
3. Enter the definition parameters as shown on the following screen shot:
   
    
4. After all parameters are entered, Click the save icon.
    
5. Click on the label layout icon (far right icon on data bar).
    
6. Enter the layout parameters as shown on the following screen shot:
   
    
7. After all parameters are entered, Click the save icon.

1. Copy these two files from your current install folder (usually c:\Program files\UDlabels) to a backup folder or removable media (floppy disk, USB drive, etc) :
   
   • labels.mdb = database
   • labels.ini = settings
2. Install UD Labels© onto your new computer from the original installation CD.
   How to obtain replacement installation CD
3. Copy the files from the floppy created in step 1 to the install folder in your new computer.
4. Download and install the latest update patch from the website.

The UD Labels© print routines do not set a paper size, it accepts the default paper size as defined in the Windows printer properties.

The quickest solution is to select a a pre-defined paper size which meets or exceeds the width of your line.

To select a pre-defined paper size:

1. Click "Start" then move your mouse up to "Settings" then "Printers and Faxes"
2. *RIGHT* click on the printer name and select Properties.
3. Click the "Printing Preferences" button.
4. Click the "Advanced" button.
5. Click the drop down next to paper size.
6. Select the appropriate paper size from the list.
7. Click OK to save the selection.

If an appropriate pre-defined paper size is not available, you will need to create a custom paper size. In Windows XP up, paper sizes are defined in what are called "forms", which are independent from the printer drivers. (Yes, this is overly complex, blame Microsoft not me).

Adding a new form for a custom paper size requires admin privileges:

1. Open the Printers and Faxes Control Panel:
   • Click Start.
   • Click Control Panel.
   • Click Printers and Faxes.
2. On the File menu, click Server Properties.
3. Check the check box to create a new form and enter the specs of your paper size. Important: leave the margins at zero.
4. Click OK to save.

To tie the form to the printer:

1. Open the Printers and Faxes control Panel (see above)
2. Click the printer name
3. Click on "Select Printing Preferences" in the left column.
4. The new custom paper size should show up when you click "Advanced" in the printer properties.
5. Click OK to save.

1. Access the setup from the menu tree (along the top of the UD Labels© screen select "File" then "Setup")
2. Uncheck the box labeled Use ActiveX.
3. Click the Save defaults button.
4. Click the Exit button.

If the above option is not available on your setup screen, please update to the latest version of UD Labels©. See the first FAQ on this page for update instructions.

When attempting to access the product help, you may see a message similar to this one:

Beginning with Windows Vista, the Windows Help program (WinHlp32.exe) is no longer distributed with Windows. The question is, WHY? Microsoft will let us run the older programs, but does not want us to use HELP for these programs? A little silly, eh? So, Microsoft maintains, currently, SIX different installs for winhlp32.exe:

Microsoft KB Article 917607

It serves no purpose for Microsoft to continually create install files for winhlp32.exe with each new version of Windows because it is THE EXACT SAME PROGRAM, nothing has changed!

Microsoft asks developers to use a different help format. What they can't seem to comprehend is, there are multiple problems with all of the suggested replacements (CHM, HTML, XML). And none of these formats is as user-friendly as WinHelp.

Now, Microsoft wants us to wait until they decide to make an installer for Windows 10. Well, I am tired of waiting and found a way to create my own WinHelp installer for Windows 10. Although it is technically "illegal" to distribute winhlp32.exe, here it is. Download, right click on the file, and select Run as administrator.

Download WinHelp for Windows 10

If you can't use this fix, you may view the help file online here:

UD Labels help

Yes.

All versions of 64-bit Windows (XP, Vista, 7, 8, 10) are able to run 32-bit programs seamlessly through WOW64 which is provided with the operating system and does not have to be explicitly enabled. In other words, it's 100% automatic. (Ref: Microsoft)

According to Microsoft, 32-bit software running under WOW64 has a similar performance when executing under 32-bit Windows. (Ref: Microsoft)

Download dDoc print preview engine

Download dDoc print preview engine

Download dDoc print preview engine

• If this is a new install, then there was an error during the installation. Please reinstall from the CD.
• If this is a new problem on a previously working PC, then another software application you recently installed may have corrupted the Windows registry. To fix this problem: first re-install UD Labels© from the original install disks or CD, then download and install the update.

If the error persists, please download the UD Labels component checker program. Clicking the "Register" button on the component checker usually fixes the problem.

This is usually easier to fix than the Error 429, because Windows reports back with the name of the control that is causing the problem. Please note the name of the control and e-mail RxKinetics support with the specifics.

Also, please download the UD Labels component checker program.

The easiest way to fix this problem is to re-install UD Labels© from the original install disks or CD, then download and install the "Complete update package".

RegClean is a free utility from Microsoft that is designed to remove errors from the Windows 95/98/NT Registry. These errors usually consist of corrupted, unused, or unnecessary information. The program scans your Registry for problems and provides you with the option of automatically fixing them. Please note that this program does not work on Windows 2000 and XP.

Unfortunately, the Microsoft page describing RegClean is no longer available, but the program is still widely available from various download sites and can be found by a web search for the keywords 'RegClean' and 'download'.

Google search for RegClean

If the error persists, please download the UD Labels component checker program.

This error message is often difficult to troubleshoot because Windows does not report back with the name of the file that is causing the problem.

Please download the UD Labels component checker program.

Unfortunately, the Microsoft page describing RegClean is no longer available, but the program is still widely available from various download sites and can be found by a web search for the keywords 'RegClean' and 'download'.

Google search for RegClean

This problem occurs because the Microsoft Jet 3.0 database engine used by UD Labels© 2.X.X. does not work within the XP memory manager. The reason for this is, Microsoft has dropped support for the Jet 3.0 engine and is no longer ensuring its' compatibility with newer versions of Windows.

Please download and install the "Version 3 Upgrade Package".

Contact RxKinetics support for more information.

If you have the original install disk, re-install UD Labels©, then download and install the "Complete update package".

If you don't have an original install disk, then installation of the "Complete update package" may fix the problem.

If you have the original install disk, re-install UD Labels©, then download and install the "Complete update package".

If you don't have an original install disk, then installation of the "Complete update package" may fix the problem.

If the error persists, please download the UD Labels component checker program.